Visitor Guide

The Stage offers 360° panoramic views of Shanghai, with different scenery throughout the day — from daylight to sunset and nightfall. We recommend allowing approximately 45 minutes for your visit.

Refund and exchange policies vary by ticket provider. Please refer to the original channel where you purchased your ticket for details.

Pets are not permitted. Certified guide dogs, service dogs, and hearing dogs are allowed with valid documentation.

Outside food and beverages are not permitted for safety reasons.

Strollers are not permitted due to space limitations and safety considerations. We recommend using a baby carrier if needed.

Large luggage, including suitcases and oversized backpacks, is not permitted inside the venue. Please store these items at the designated storage area before entry.

If your ticket has not been used, you may apply for a refund and book a different time slot.

Yes. The Stage offers group bookings. Please contact our customer service team or arrange your booking through authorized travel partners. Group bookings may qualify for preferential rates or tailored services.